The festival is on the 26th April 2025.

The festival is located at Etihad Park, Yas Island in Abu Dhabi.

General sale: 7th December 2024.

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General sale tickets are available from 11am (Dubai, GMT+4) on 7th December 2024. There are 2 types of tickets currently available:

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> General Admission

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> Premium Standing

You can get to Etihad Park using taxis, public transport or private car where we have public parking assigned at close proximity to the festival site.

No, due to our location camping is not available. We are surrounded by many types of accommodation including hotels, which we encourage you to book at the same time as your tickets.

Yes, public parking is available near the festival site.

If you plan to purchase tickets for people of determination please contact us at helpcenter@plantinumlist.net and the team will get in touch with you.

You can book your tickets exclusively from our ticketing partner Platinum List. Only buy tickets from our authorised partners.

In the first instance please check your junk or spam folder. In busy periods confirmation emails can take up to 24 hours to arrive. If you still haven’t received confirmation, contact the customer services of the ticket agent you believe you booked through. If you are unsure which company you bought from this is usually displayed on your credit card statement or bank statement.

All ticket sales are final, non refundable and non exchangable. Resale will be provided through official festival resellers only.

No, you are not permitted to bring outside food or drink into the grounds. There will be multiple vendors selling food and drinks across the full festival site.

Our VIP tickets give you access to the exclusive VIP lounge with great views of the festival stage, in addition to access to complimentary drinks and canapes food throughout night.

There are some items which we welcome you to bring into the festival, these include:

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- Hydration packs that are not backpacks (empty upon entry)

- Bags made of clear plastic, clear vinyl, or clear PVC (not exceeding 13”x17”)

- One-gallon clear, plastic zip-top bag

- Fanny packs

- Small clutch bags, approximately the size of a hand, with or without a handle or strap is allowed

- Cell phones

- Sunglasses and hats, Illuminated or glowing jewellery or costumes

- Sealed packs of cigarettes upon entry

- Vapes and E-cigarettes (Vape Juice and E-cigarette cartridges must be sealed upon entry)

- Non-professional cameras

- Action cameras, such as GoPro’s (strap headwear or non-extendable handles are allowed)

- Earplugs

- Flags and banners (no corporate or company branding; no hard poles)

- Powdered make-up

- Sunscreen (Non-aerosol and sealed upon entry)

- Feminine hygiene products (sealed upon entry)

- Prescription medication (you must have the prescription/label in your name with you)

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If you have other items you wish to bring into the festival, please check our Prohibited Items FAQ. If you are still unsure please contact us.

Open Age (+5). Anyone under the age of 16 years old must be supervised by an adult 18+.There is a maximum of 4 minors to one adult when entering. Original ID's will be required. All VIP Table are strictly 21+.

Please make sure your phone is fully charged or you have your printed tickets before you leave the house to avoid this situation. Of course, if something happens out of your control please go to the box office where someone will attempt to assist you to find your order.

Yes, provided there is availability from our designated on-site outlets. If there is availability, this will be communicated through our social media channels closer to the event.

For everyone’s safety and enjoyment, the following items are not allowed at OFFLIMITS Festival:

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- Illegal substances

- Weapons of any kind

- Glass containers

- Outside food or beverages (except sealed water bottles or with medical exceptions)

- Fireworks, flares, or explosives

- Drones or other aerial devices

- Laser pointers

- Professional recording equipment (audio/video)

- Pets (service animals are permitted)

- Large bags (follow the festival bag policy)

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Security will enforce these rules, and prohibited items will be confiscated.

Unethical secondary ticketing is when people buy tickets at face value and then re-sell them at inflated prices via non-artist approved methods and websites, thus denying real fans the chance to buy at face value.

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Ticket touts and unauthorised resellers use multiple payment cards, false identities and sophisticated computer programmes (‘bots’) to buy up large amounts of tickets which they then offer for resale at highly inflated prices.

There will be a strict limit of 6 tickets per show date per customer. This restriction is in place in order to give as many people as possible a fair chance to buy tickets.

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PLEASE NOTE that any and all transactions that are detected as bot purchases, patrons creating duplicate accounts in order to purchase more than the ticket limit or any action that indicates a suspicious purchase in excess of the ticket limit will be cancelled.

A Lead Purchaser is the name of the cardholder or the name input during the booking process. You can find the name of the Lead Purchaser in the confirmation email and on your ticket. It is important that the Lead Purchaser arrives with their group and their matching, valid photo ID to enter the event.

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But we want to go as a bigger group/family?

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You will have to try to complete another order with another Lead Purchaser name and card.

Tickets should only be transferred using the official ticket agent’s official transfer system. The recipient of the ticket will need to have the ticket transferred to their app account using the official process to gain entry to the venue.

To gain access to the concert you are required to bring your ticket with a clear and undamaged barcode visible. You may be required to produce your email booking confirmation and a valid form of photo ID that matches the name on the confirmation.

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Accepted forms of photo ID are – A current driver’s licence (including provisional licence), a current or recently expired passport (provided the picture is a good resemblance of the holder) or the government official ID.

Please contact the customers services email of the ticket agent you booked through.

The official ticket resale/fan-to-fan exchange on the official ticket outlet will be released up to 14 days before the show. The reselling of any OFFLIMITS tickets is strictly forbidden other than through the official face value resale platform. Full details will be released within the month of the show.

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Any ticket offered for resale elsewhere, either on or offline (including Viagogo or any other unauthorized source including all secondary ticket retail websites), may result in the entire original booking being cancelled. The original purchaser and their party may be refused admission and any other purchases they hold may also be cancelled.

Your ticket(s) will be delivered no later than 48hrs before the event. Please refer to your confirmation email or ticket agent for information on the delivery method.

Please check ticket agent websites for door opening times and do allow yourself plenty of time to get in before the start of the show.

Don’t worry, we can try and help you. In the first instance head to the box office where someone will be able to help you work out what’s gone wrong. Remember DO NOT buy a ticket from someone you don’t know either in person on the street OR from an unauthorised secondary ticket website.

Your ticket(s) are linked to both your account with your chosen official ticket agent.  This means your ticket and the individual information you gave when you purchased are linked. If a ticket is resold in any method other than via official face-value ticket resale, you may be refused entry to the venue.